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All articles

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What if my package gets lost or arrives damaged?

At Gator Waders, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant deta

What is your shipping policy?

Standard Shipping. Our standard shipping time within the US is 3-5 business days after your shipment is processed. Once an order is placed it ships out within 1-2 business days. We ship all of our orders out of our Bullard, Tx warehouse using FedEx/U

How can I join the Gator Waders Pro Staff Program?

If you are interested in joining our Pro Staff Program at Gator Waders, we encourage you to engage with us on social media. Due to a high volume of applications, all Pro Staff positions are currently on a contact basis. You can increase your visibili

What does the Gator Waders warranty cover, and how can I submit a claim?

Thank you for inquiring about our warranty coverage at Gator Waders. We are committed to customer satisfaction and offer a warranty period based on individual products ranging from 90-days to 12-months from the original date of purchase. This warrant

How do I return an incorrect or defective item and receive a replacement?

If you have received an incorrect or defective item, please reach out to our customer service team with the details of your product and order. Attach pictures of the item you received, if possible, to help us resolve the issue faster. Our team will p

Does Gator Waders offer a military/first responder discount?

We always want to start by saying thank you to both you and your family for your service and your sacrifice. We are very pleased and honored to offer both a military and first responder discount to those who serve our communities. To get this discoun

Why is my coupon code not working?

If you have a coupon code and it does not appear to be working, please check your source to ensure that it has not expired. Please note that coupon codes will only apply to regular priced items and cannot be combined with any other discounts or promo

Does Gator Waders have a retail store?

Yes, we do! Come shop our store in Bullard, Texas. Our hoursare Monday through Thursday from 8 am to 5 pm. Our storefront address is 20970 FM 2493 Bullard, TX 75757.