What does the Gator Waders warranty cover, and how can I submit a claim?Updated a year ago
Thank you for inquiring about our warranty coverage at Gator Waders. We are committed to customer satisfaction and offer a warranty period based on individual products ranging from 90-days to 12-months from the original date of purchase. This warranty specifically covers any manufacturing workmanship defects in your Gator Waders gear. Please note, however, that despite our products being designed for durability, they are not indestructible. The warranty does not cover damages such as accidental snags, tears, or rips that can occur due to sharp objects or unexpected falls. Such events are beyond our control and therefore are not included in our warranty coverage.
For the warranty to be valid, it must apply to consumer use only, and it cannot be transferred from the original consumer purchaser. Proof of purchase is required when you submit a warranty claim. If you need to submit a claim, please follow these steps:
- Visit our website at the provided URL to access our warranty claim form.
- Fill out the form accurately, ensuring you have your proof of purchase available.
- Submit the completed form as per the website's instructions.
If you have any further questions or concerns, please do not hesitate to contact our customer service team by calling our provided phone number during our normal business hours, which are from DayRange to TimeRange.
We appreciate your understanding and thank you for choosing Gator Waders.